Contact Us

If you need immediate assistance or want to provide feedback about Trinity Railway Express commuter rail service, call DART’s customer service at 214-979-1111. Phone representatives are available 5 a.m.-12 a.m. daily; holiday hours are 8 a.m.-5 p.m. If your question pertains to Tarrant County services, Trinity Metro’s customer care representatives are available at 817-215-8600 during the hours of 5 a.m.-10 p.m. Monday-Friday, 8 a.m.-8 p.m. Saturday and 8 a.m.-5 p.m. Sunday. Holiday hours are 5 a.m.-5 p.m. If you prefer to send a written request, please use the contact form below.